form-to-chat

Good concept and giving professional impression. Instead of adding simple direct chat button where the company gets unuseful contacts, this concept of form will benefits the company.

Finally found a neat plugin. Rather than just taking user to the whatsapp directly, it asks a set of questions like a form. And then we get those answers in our Whatsapp. Pretty helpful when we chat with our customers. Only thing is, I have to access their dashboard to make all the changes. The plugin only has a copy-paste box. It does the job.

Tried a number of plugins to add Whatsapp to my WordPress website. This is by far the best one I found. I use their paid plan now. Using their routing method, I am can distribute the responses among my 7 member team. It’s awesome.

Form to chat plugin integrates with WhatsApp nicely. Good plugin. Good customer service.

I was intially using a WhatsApp widget to send visitors from my WordPress website to WhatsApp. That was working well. But after I tried this plugin, I am having better conversations. This widget has a full form with the necessary questions for my visitor. These are usually the same repeating questions I ask my customer in WhatsApp. I strongly recommend this to those who use WhatsApp to talk to customers.

Very happy with the plugin. I get a lot of enquiries on WhatsApp. One issue I was struggling with was asking the same questions again and again. The use of Form, helped me save time since I get the answers from the customer before I start the conversation. I haven’t seen another tool like this one.